Last updated: 17 October 2026
ElectroWise accepts delivery orders within Pakistan. This page explains how we confirm dispatch arrangements, delivery charges and parcel updates. Contact us with your order number if you need help planning delivery.
Confirming your delivery
Delivery depends on service coverage and the items ordered. We check availability and delivery arrangements when confirming the order. For a location that cannot be served, we will explain the options before dispatch; any alternative requires your agreement.
Provide the recipient’s full name, complete address, city, province, postcode where available and an active telephone number. Check these details before ordering.
Delivery charges
The shipping charge shown in your checkout total applies to your order, including free shipping when displayed. If you request a different service or an address change that affects cost, we will explain the revised total and obtain your agreement before proceeding.
Dispatch and estimated arrival
For advance-payment orders, dispatch preparation follows order confirmation and verification of the funds received. Cash-on-delivery orders can proceed after confirmation without a bank transfer.
Ask us on WhatsApp for the expected dispatch and transit time for your product and destination. A fixed nationwide delivery period is not currently advertised. The estimate we provide for your order distinguishes preparation time from travel time after dispatch. Same-day, overnight or scheduled delivery is available only if specifically agreed for that order.
Weather, public holidays, access restrictions and carrier disruptions can affect estimates. Contact us if your parcel has not arrived within the advised period so we can investigate and provide an update.
Tracking and receiving the parcel
When the delivery service supplies a tracking reference, we can share it with you. Automated tracking or delivered-status messages are not available for every service. Keep your phone reachable and arrange for someone to receive the parcel.
If delivery fails, contact us to establish what happened and agree the next step. Any proposed redelivery arrangement and charge will be explained before it is booked. If an item is delayed or unavailable, we will discuss waiting, an agreed alternative or cancellation and the applicable refund.
Changes, collection and parcel problems
Request delivery-address changes or cancellation before dispatch. We will confirm whether the request can still be accommodated. Collection is not a checkout delivery option at present; do not travel to collect an order without an agreed location and ready-for-collection confirmation.
Check your items after delivery. For damaged, defective or incorrect goods, contact us within the seven-day request window in our Returns, Refunds & Exchanges Policy. Keep packaging and any photographs that can help us assess the problem. The returns policy explains eligibility, shipping responsibility and refunds.
Delivery enquiries
For questions or requests, contact ElectroWise on WhatsApp: +92 333 5217790 or email khalilshiekh0449@gmail.com. Include your order number when your enquiry concerns an order.
Related policies: Privacy Policy · Terms & Conditions · Shipping & Delivery · Returns, Refunds & Exchanges.